Due to the current pandemic, transit time for all shipping services may take longer than normal and are not guaranteed. Depending on your location, shipping can take several more days than expected to arrive.
USA: FREE Standard Shipping on all orders, other shipping methods available and reflected at checkout.
International: FREE Standard Shipping for all orders from $200, other shipping methods available and reflected at checkout.
We ship most products within 1-3 business days. After that, items typically arrive to customers within:
- USA: 3-7 days
- Canada: 5-7 days
- UK, most of EU: 5-10 days
- Australia, New Zealand: 5-10 days
- Rest of the World: 8-15 days
Yomfun LLC DBA Jewelry Essentials (“we” and “us”) is the operator of (https://jewelsentials.com/) (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
- General Subject to stock availability
We try to maintain accurate stock counts on our website but from time to time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
- Shipping Costs
Free shipping over a certain value of cart (not available in all countries, please note that this promotion does not apply to sales or special price products). You can calculate the exact shipping costs by adding products to the cart. If there is any tax or duties applicable, that would be paid by the receiver.
- Delivery Terms
3.1 Transit Time
Jewelry Essentials delivers to more than 170 countries around the world. Your shipping method will automatically be selected best for your delivery location based on the regular or express (optional) delivery. The average time of transit is between 7 to 20 days depending on the location of delivery.
3.2 Dispatch Time
Orders are usually dispatched within 3-5 business days of payment of the order. We operate from Monday – Friday during standard business hours, except on national holidays at which time we will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
3.3 Change of Delivery Address
For the change of delivery address requests, we can change the address at any time before the order has been dispatched.
3.4 Items Out of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
3.7 Delivery Time Exceeded
If the delivery time has exceeded the estimated time, please contact us so that we can check with our courier services.
- Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
- Parcels Damaged in Transit
All our shipments are insured and traceable and require a signature upon receipt. Our packages are prepared so to avoid possible damages but please remember to sign unchecked if the parcel has been damaged during transit.
- Duties & Taxes
6.1 Sales Tax
Sales tax will be displayed at checkout if applicable.
6.2 Import Duties & Taxes
Import duties and taxes for international shipments will be paid by the customers if required upon arrival in the destination country.
Parcels are insured for loss and damage up to the value as stated by the courier.
7.1 Process for parcel damaged in transit.
We will process a refund or replacement as soon as the courier has completed its investigation into the claim.
7.2 Process for parcel lost in transit.
We will process a refund or replacement as soon as the courier has investigated and deemed the parcel lost.
- Customer service
For all customer service inquiries, please Contact Us.