At Jewelsentials, we want you to feel confident wearing your jewelry every day. That’s why all pieces come with a 6‑Month Limited Warranty covering manufacturing defects.

What’s Covered

• Manufacturing defects

• Loose stones

• Faulty clasps or closures

• Abnormal plating wear within the warranty period

• Issues with craftsmanship

If something feels off, we’ll inspect the piece and repair or replace it when eligible.

What’s Not Covered

• Normal wear and tear, including minor scratches, dents, or bending

• Natural wearing down of prongs, which may loosen over time with regular use

• Discoloration or fading of precious metals due to water, sweat, or chemicals

• Lost or loosened stones due to accidental damage or misuse unrelated to craftsmanship

How to Request Warranty Support

Email us at info@jewelsentials.com with:

• Your order number

• A clear photo or video of the issue

• A brief description of what happened

We’ll review your request and guide you through the next steps.